This entry collects the most frequently asked questions in this forum for easier viewing. It also provides links to documents that will help answer your questions.
General Topics
- Where can I find the latest release notes and issues for Marratech 6.1?
- Where can I find the latest camera, headset, echo cancelling recommendations for desktops, laptops and conference rooms for the Marratech client?
- Where can I find the log files for Marratech?
- How can I view my current log file in Marratech?
- When launching from a weblink, I get weird Java errors. How do I avoid these?
- How do I remove everything and start from scratch with the Startup Wizard?
- I would like to invite a beginner to a meeting, do you have a quick start guide I can send him or her?
- What ports must be configured to use Marratech with a Firewall?
- What is installed with Marratech? How is my system modified?
- I have a Logitech Camera, when I send video, my whole computer slows down and Marratech take 100% CPU. Why?
- I do not want all the extra software included with the Logitech camera. How do I avoid these?
- How do I obtain better video smoothness
- Does the Hauppauge PVR series work with Marratech?
- How can I stream video in a Marratech meeting?
- How do I make Application Sharing update faster?
- How do I make my Windows PC fast and snappy for Marratech ?
- I get a failure on start up on Windows XP. The splash screen shows up but disappears quickly. How can I solve this?
- I get a warning about corrupt files when installing Marratech, how do I solve this?
- How do I configure the Norton Internet Security application for use with Marratech?
- I get disconnected from time to time. Please help!
- I am getting very bad audio and video from a basic DSL user. Can you help?